Refund Policy
Last Updated: 29 July 2026
Thank you for purchasing The Smart Corper Playbook. As this is a digital product delivered immediately after purchase, refunds are granted under specific circumstances outlined below.
Eligible Refund Requests
You may qualify for a refund if:
- You were charged more than once for the same order.
- You did not receive access to the purchased product and we are unable to resolve the issue within a reasonable time.
- You can demonstrate that the product delivered is materially different from what was advertised.
Non-Eligible Refund Requests
Refunds will generally not be granted where:
- You changed your mind after purchase.
- You no longer require the product.
- You did not read the product description before purchasing.
- You expected personalised coaching or one-to-one support.
- You have already downloaded or accessed the digital product and simply decide it is not for you.
Our 30-Day Value Guarantee
If, within 30 days of purchase, you have genuinely reviewed the Playbook, applied its guidance where relevant, and believe it provided no practical value, you may submit a refund request.
To request a refund, email:
support@smartcorperplaybook.com
Please include:
- Your full name
- Purchase email address
- Proof of purchase / transaction receipt
- A brief explanation of why the product did not meet your expectations
Each request is reviewed individually and fairly. We reserve the right to decline refund requests where there is evidence of abuse, fraud, repeated refund claims, or misuse of our digital products.
Processing Time
Approved refunds are typically processed within 5–10 business days, depending on your payment provider (Paystack / issuing bank).
Contact
For any questions about your purchase or refund policy, please contact: support@smartcorperplaybook.com